Our Services
Billing, collections, and lien services — the full life of a receivable, under one roof
James Scott & Company manages the full life of your receivables — from billing and follow-up to commercial collections and lien rights. Whatever stage an invoice is at, we handle it so you can focus on running your business.
Invoice Generation & Delivery
We create and send professional invoices on your behalf, ensuring accuracy and timely delivery.
- Custom-branded invoices that reflect your business identity
- Multiple delivery methods (email, mail, or electronic portals)
- Accurate line-item detail and payment terms
- Invoice tracking and delivery confirmation
Payment Processing
We process and apply payments from your customers through every channel:
- ACH transfers and wire payments
- Credit card processing
- Check processing
- Online payment portals
- Real-time payment tracking and reconciliation
Payment Reminders
Timely, professional follow-up on outstanding invoices improves collection rates:
- Automated reminder schedules tailored to your preferences
- Multi-channel communication (email, phone, mail)
- Professional, courteous messaging that preserves relationships
- Escalation procedures for overdue accounts
Late & Partial Payment Handling
Complex payment situations require expertise and tact. We manage:
- Late payment follow-up and resolution
- Payment plan arrangements for customers in difficulty
- Partial payment tracking and application
- Dispute resolution and account reconciliation
- Documentation for write-offs when necessary
Commercial Collections (B2B)
When invoices go seriously past due, our commercial collections team recovers what you're owed while protecting your business relationships:
- Professional demand letters on a proven escalation timeline
- Skip tracing to locate unresponsive debtors
- Negotiated settlements and structured payment plans
- Pre-legal and attorney-network escalation when needed
- Contingency-based pricing — no recovery, no fee
Lien Services
Secure your payment rights on construction and commercial projects before problems arise:
- Preliminary notices prepared and delivered on time
- Mechanics lien preparation and filing support
- Lien waiver management (conditional and unconditional)
- Deadline monitoring across state-specific requirements
- UCC filings to secure interests in commercial transactions
Remittance
Collected funds are transferred back to you on a predictable schedule:
- Regular remittance cycles (daily, weekly, or bi-weekly)
- Detailed remittance reports showing payment sources
- Transparent fee structures with no hidden costs
- Secure fund transfers via ACH or wire
Customer Support
We serve as your frontline for billing-related communications:
- Dedicated support line for your customers' billing questions
- Invoice explanation and payment guidance
- Issue resolution and account inquiries
- Professional representation of your brand
- Detailed logging of all customer interactions
A Simple, Seamless Process
Getting started is easy. Our streamlined approach ensures a smooth transition with minimal disruption to your operations.
Integration
We seamlessly integrate with your existing systems, ERPs, and workflows. Our team handles the setup so you can continue business as usual.
Invoice & Collect
We generate professional invoices under your brand and manage the entire collection process, from initial send to payment receipt.
Remit & Report
Collected funds are remitted to you on schedule with detailed reporting and analytics to track your cash flow performance.
Ready to Get Started?
Contact us to discuss how James Scott & Company can improve your cash flow and reduce the administrative burden of accounts receivable management.
Contact Us